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Safety & Security

Your safety matters, so we put it first.

At Sylhet Tourist Guide, your safety and security are our top priorities. We maintain the highest standards of professionalism to ensure that every guest enjoys a comfortable and worry-free travel experience throughout Sylhet.

All our vehicles are regularly inspected and well-maintained driven by licensed and experienced chauffeurs who strictly follow traffic and safety regulations. During tours, our trained and responsible guides remain attentive at every step ensuring that your journey is both safe and well-coordinated.

We maintain real-time communication with our drivers and guides, monitor routes for traffic and weather updates and provide 24/7 customer assistance in case of emergencies or special requests. With Sylhet Tourist Guide, you can travel confidently knowing that your comfort, safety, and satisfaction are protected at every stage of your journey.

# Security Protocols in the Hotel

Sylhet Tourist Guide team, We prioritize our guests' safety and comfort during their stay. All hotels included in our packages are carefully selected based on strict safety, hygiene and quality standards.

Our partner hotels implement robust security measures, including 24/7 reception, CCTV surveillance and secure entry systems, ensuring a safe environment for every guest. Rooms are regularly sanitized and well-maintained and hotel staff are trained to respond promptly to any emergencies.

Whether you are traveling alone, with family, or in a group, you can enjoy peace of mind knowing that your accommodation is safe, secure and comfortable allowing you to focus on exploring the beauty of Sylhet.

# Transportation Safety & Security

We prioritize the safety and security of every traveler during all transportation services. All our vehicles including private cars and microbuses are regularly maintained, inspected and equipped with essential safety features to ensure a smooth and secure journey.

Our licensed and experienced drivers follow strict traffic regulations and safe driving practices, while real-time monitoring and route planning help avoid potential hazards such as traffic congestion or adverse weather conditions.

Whether you are traveling for tours, airport transfers or private hire, our team ensures that every ride is safe, punctual and comfortable. By combining professional drivers, well-maintained vehicles, We provide a secure and worry-free travel experience for all guests.

# Security on the Boat

Since most of Sylhet tourist spots are water-based, we place the highest priority on the safety and security of our guests during all boat rides. This includes Dingi boats at Ratargul Swamp Forest and engine boats at Sadapathor and Lalakhal ensuring a secure and enjoyable experience on the waterways. All boats are well-maintained, thoroughly inspected.

All boat rides are operated by trained and experienced boatmen who are familiar with local waterways, currents, and weather conditions. They follow strict safety procedures to protect passengers throughout the journey.

Whether exploring scenic rivers, haors, or waterfalls, Sylhet Tourist Guide ensures a comfortable, safe, and enjoyable boating experience.

# Reliable Local Tour Guide

Our guidemen are highly experienced, knowledgeable, professional, and resourceful, ensuring that every tour runs smoothly and efficiently. Each guideman is carefully appointed following a thorough evaluation by the Sylhet Tourist Guide team members guaranteeing that only the most capable and reliable guides accompany our guests.

# Driver Safety & Expertise

All drivers affiliated with Sylhet Tourist Guide possess a minimum of five years of driving experience holding a valid driving license and are certified and trained by the Bangladesh Road Transport Authority (BRTA). This ensures safe, professional and reliable transportation for all our guests.

Our drivers strictly follow traffic regulations, maintain punctuality and prioritize passenger comfort and security on every journey. With their expertise, you can enjoy Sylhet tours and transfers with complete peace of mind.

# Secure Deposit Policy

We require only 30% of the total amount to confirm your booking. This partial payment ensures a secure and reliable reservation process for all our guests.

To maintain transparency and guest satisfaction, we have implemented clear policies regarding booking confirmations and cancellations. These measures protect both parties and make travel planning smooth, secure, and worry-free.

# 24 Hours Support

Our team is always available to assist our guests and answer any questions promptly. We maintain active communication across multiple platforms including WhatsApp, Facebook Messenger and phone calls, ensuring that guests can reach us conveniently at any time.

Our staff responds quickly and efficiently to address any concerns, resolving issues that may arise from guests or third parties, thereby ensuring a smooth, stress-free, and enjoyable travel experience.



To know more, feel free to Contact Us or call our team.

  • +8801714-936886 or
  • +8809638-866 899
  • +8801714-936886
  • Facebook Messenger
  • info@sylhettouristguide.com
  • Sylhet Office
  • Address-1: Shapla Tower, 3rd Floor, Darbast, Jaintapur, Sylhet
  • Address-2: Ghurni-40, Ambarkhana, Sylhet
  • Dhaka Office
  • Address: Resourceful Tower, Purana Palton, Dhaka
  • +8801716-232213


  • Good To Know About Sylhet


    1. Local Time:    , Time: 00:00:00
    2. Country:         BD Flag Bangladesh
    3. Language:     Sylheti, Bengali
    4. Currency:      Taka
    5. Dial Code:    +880
    6. Majority:        Muslim
    7. Famous For: Tea / Picnic Resorts
    8. Season:         The middle of the monsoon and the end of the monsoon
    Sylhet Map